Rose Kelly Mobile Notary

Virtual Bankruptcy Assistant FAQs

Is it Fee Sharing?

No, the VBA is an Independent Contractor. I do not solicit or refer clients to any Attorney. My services are paid by the Attorney, just as you would with any other Independent Contractor providing services to your Firm. I do not refer any Attorney to clients.

Does the Attorney lose control of files?

No, the originals never leave your office. The VBA works from faxed or emailed documents. All files are secured in a locked cabinet, which also provides Attorney with secure off-site storage. All files are available to Attorney at all times. All copies of documents are returned to Attorney once the petition is complete.

What about UPL?

I am trained in Unauthorized Practice of Law regulations. Any contact I have with your clients will be at your request and only to obtain requests for information that you have approved. The client will be informed at the beginning of any contact that I am not an Attorney and I am calling under the auspices of your office to obtain information you need to complete their petition. If clients ask any questions, they will be informed that I am not an Attorney. I will write down their questions and email them to you. I will also include a copy of those emails in the clients file.

How long before a draft petition is complete:

Most petitions will be returned to the Attorney within 48 hours. The time it takes to obtain the information listed on the Attorney Cover Sheet determines the turn around time for the final petition.

What can the VBA do that my current staff can't:

The VBA does not replace your office staff. I free up your office staff do research, focus on your more complex cases, and deal with your walk in clients. Your staff is constantly interrupted by clients, phone calls, and new cases while trying to complete a bankruptcy petition. A VBA focuses on your petition only. Cuts out the mistakes made when the person preparing the petition is interupted numerous times during the work ay.

What if I am not satisfied with the job the VBA does?

Since my services come with a 100% guarantee, of you are not satisfied you do not pay.

How do I know if the VBA is certified?

Click on the these links to verify certification.

The VBA will be proud to provide you with examples of her work.

What is the Difference between a Virtual Bankruptcy Assistant and

a Bankruptcy Preparer?

All a Bankruptcy petition preparer does is type the forms for their customer. A Virtual Bankruptcy Assistant has trained and become certified on completing bankruptcy petitions for Attorneys. They have knowledge about the purpose of all forms and schedules. The VBA has access to the professional groups NAVBA.ORG and NSVBA.COM. The VBA does continuing education to ensure she is providing her Attorney clients the most up to date service that she can.

If the Attorney is paying the VBA $350.00 for a Chapter 7 petition how is that beneficial to my firm? Why not just hire a Temp worker?

As mentioned, your highly trained staff is free to work on more complex cases. You get the services of an Independent Contractor so you are not responsible for taxes, health insurance, vacation and holiday pay. With a temporary worker you will be paying $18.00 - $25.00 with most of the fee going to the temp agency and you have a $10.00 an hour untrained person doing your petitions. With a VBA you get a well trained professional, knowledgeable in the Bankruptcy procedures. There is not need to train the VBA, she hits the ground running on the first petition. The Virtual Bankruptcy Assistant owns her Licensed Copy of Best Case Solutions software, computer, Laser printer, fax, scan capabilities.

What else should I know about working with a VBA?

The Detailed Client Intake Forms are set up to make completing the petition in a very timely manner.

The VBA is available evenings and weekend to request the missing information if requested by the attorney.

All Cases are placed on a CD for Attorney at no additional charge

Your cases can be monitored in Pacer if desired.

If desired, VBA can contact your clients for information needed to complete the petition. The VBA is not tied to an office or office hours. The VBA can call your clients after dinner hours and on weekends.

Your current office staff that have been tasked with completing Bankruptcy petitions will see that you value their work as you give them increased responsibility in other areas , such as researching cases,and interviewing clients. Studies show that people who are working in their area of training/education/interest have much higher satisfaction with their jobs. And with higher job satisfaction comes higher per person output.

As we all know, word of mouth is the best form of advertising. Working with VBA will allow you have to have more time to contact clients, as they are facing this tense time in their lives. They will share with their acquaintances the quality of service they received from your Firm.

Attorney does not pay the standard overhead costs associated with a full-time or part-time employee. VBA's charge one flat fee. Attorneys do not pay for services until they are completely Satisfied with the quality of the work. No need for Attorney to invest in additional computer hardware and software. The VBA maintains their own and use continuing training to stay current with bankruptcy issues.

CONFIDENTIALITY IS OF THE UTMOST IMPORTANCE TO US.

Our Confidentiality agreement is listed below, in whole.

Rosekelly Mobile Notary Services will maintain in confidence and not disclose any confidential client information received from the Attorney other than to employees or agents who have a need to know the confidential information and approved by the Attorney to release. Unless instructed by the Attorney, Rosekelly Mobile Notary Services further agrees not to make any copies in whole or part of confidential information. Nor to analyze samples of of tangible materials included therein. which are not available on the open market or from other sources, for any purpose. In addition I will, upon the request of the Attorney, return all tangible materials furnished hereunder including notes of memoranda of conversations relating hereto, including any copies there of. Rosekelly Mobile Notary Services will immediately inform the Attorney if there appears to be a conflict of interest relating to the petition and VBA.